Overview • Guide for Network Administrators
Still need help? Click below to contact Support:
At PBworks, we understand that content filters on internet connections are necessary for businesses and educational institutions to keep networks safe and to keep children from viewing objectionable material. However, sometimes these filters can interfere with legitimate use of PBworks. Here are some technical details of our service, so that you can tweak the settings of your content filters to allow uninterrupted usage of PBworks.
Subdomains
Your Workspace
Each time a workspace is made on PBworks.com, a separate subdomain of our main site is created. If a workspace is named "demosite," the complete address for the site is demosite.pbworks.com.
Other Subdomains
PBworks pulls CSS and Javascript files from other servers on a couple of other subdomains. Here's a list of sites that your users need to be able to access in order to completely use PBworks:
- vs1.pbworks.com
- vs2.pbworks.com
- files.pbworks.com
- www.pbworks.com
- my.pbworks.com
- Each workspace is a subdomain of PBworks.com, which leads with your network name, separated by a hyphen, in this pattern NETWORKNAME-WORKSPACE.pbworks.com.
IP addresses
Your network may be inadvertently blocking PBworks by IP address, which can block key functions, like editing, changing settings, and email delivery. Here are the IP addresses that PBworks uses and should be unblocked. The last three IP addresses are for email delivery, so these should be allowed to deliver email to your users:
| 208.96.18.237 |
| 208.96.18.238 |
| 208.96.32.14 |
| 208.96.32.4 (email delivery) |
| 208.96.6.141 (email delivery) |
Email delivery for general, automated notifications are sent from do-not-reply@pbworks.com
For "Share this page" emails, those are sent on behalf of the email address of the logged in user performing the operation, however, the email is still being delivered via the two IP addresses shown above.
Browsers
Supported Browsers
PBworks performs great on most common and popular web browsers. We officially support the use of the following browsers:
- Internet Explorer 9
- Internet Explorer 10
- Firefox (latest version)
- Safari (latest version)
- Google Chrome (latest version)
If you experience difficulty with your workspace, please try accessing the workspace in another browser. This will help our support team narrow down any possible issues. Additionally, the core features of our service are identical for all users, and so if a problem only occurs with one workstation, then that is usually indicative of an issue we will not be able to address. Per the terms of service, maintenance and support of workstations and internet connections are the responsibility of end users.
Browser Versions
Browsers that come with operating systems (like Internet Explorer and Safari) are usually updated via the automatic updates, but you may want to check your browser version (often you can find out which version you're using by clicking on "Help" > "About ..." in your browser' menu). Using the latest full-version (non-beta) of a browser increases your success while using PBworks. When possible, please contact support with the browser version you are using.
Support
PBworks offers support for all workspaces. You can get in touch with our support team by using the "help" link on your workspace.
Still need help? Click below to contact Support:
